Contact Us
Visit Your Local Branch
We look forward to serving you at our branch locations! Walk-ins are always welcome; however, you also have the convenience of joining the waitlist in advance or booking an appointment.
Waitlist: Same-Day Speed
Add your name to our service queue before you come to the branch so that you spend less time waiting in the lobby. It's a great way to expedite your visit.
Appointments: Early Planning
Request an appointment for a variety of services, including new accounts, business accounts, loan applications, and notary services.
Branch Office Hours
Monday to Friday, 9 am–6 pm
Saturday, 9 am–2 pm
Visit Your Local Branch
We look forward to serving you at our branch locations! Walk-ins are always welcome; however, you also have the convenience of joining the waitlist in advance or booking an appointment.
Waitlist: Same-Day Speed
Add your name to our service queue before you come to the branch so that you spend less time waiting in the lobby. It's a great way to expedite your visit.
Appointments: Early Planning
Request an appointment for a variety of services, including new accounts, business accounts, loan applications, and notary services.
Branch Office Hours
Monday to Friday, 9 am–6 pm
Saturday, 9 am–2 pm
By Secure Email:
Orange County's Credit Union Members
By Phone:
Member Service and Loans
Card Services (to report a lost or stolen card)
Commercial Real Estate Lending
Mortgage Loans
Wealth Management
By Mail:
Credit Card Payments Only
Exception: Please continue to mail all Business MasterCard® Credit Card payments to: |
By Secure Email:
Orange County's Credit Union Members
Please sign in to your account and use the secure messaging feature located within Digital Banking. This allows for safe correspondence about your accounts. Once logged in, click Messages from the main menu to get in touch with us.
By Phone:
Member Service and Loans
(888) 354-6228
(714) 755-5900
Monday - Friday: 8:00 am to 7:00 pm
Saturday: 9:00 am to 2:00 pm
Card Services (to report a lost or stolen card)
ATM / Debit / Credit Cards
(888) 354-6228
Press the star (*) key after regular business hours and holidays.
Commercial Real Estate Lending
(714) 885-7437
Monday - Friday: 8:00 am to 5:00 pm
Mortgage Loans
(800) 506-5070
Monday - Friday: 8:00 am to 6:00 pm
Wealth Management
(888) 354-6228 ext. 7599
Monday - Friday: 9:00 am to 5:00 pm
By Mail:
Credit Card Payments Only
Mastercard®
P.O. Box 37035
Boone, IA 50037-0035
Exception: Please continue to mail all Business MasterCard® Credit Card payments to:
P.O. Box 11777
Santa Ana, CA 92711-1777
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1st Mortgage Loan Payment Address
|
1st Mortgage Loan Correspondence Address
|
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Manufactured Home Loan Payment Address |
Manufactured Home Loan Correspondence Address |
1st Mortgage Loan Payment Address
Orange County's Credit Union
P.O. Box 54040
Los Angeles, CA 90054-0040
1st Mortgage Loan Correspondence Address
Orange County's Credit Union
P.O. Box 77404
Ewing, NJ 08628
Manufactured Home Loan Payment Address
Orange County's Credit Union
P.O. Box 219958
Kansas City, MO 64121-9958
Manufactured Home Loan Correspondence Address
Orange County's Credit Union
6330 Sprint Parkway, Suite 200
Overland Park, KS 66211
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General Correspondence and Consumer Loan Payments, Deposits, Home Equity Loans, and Home Equity Lines of Credit (HELOC)
Submit Information Request/Error Notice Address: Please provide the following information: Tell us your name, address, and phone number. Tell us your account number and loan number. Describe the information requested, or Describe the error and the basis of the dispute, and explain as clearly as you can why you believe there has been an error.
In Case of Errors or Questions About Your Reported Credit, Write To: Please provide the following information: Tell us your name, account number, loan number, address, and phone number. Describe the error and the basis of the dispute, and explain as clearly as you can why you believe there is an error. Provide all supporting documents to substantiate the dispute, such as a copy of the relevant portion of your consumer report that contains the allegedly inaccurate information, a fraud or identity theft affidavit, a police report, a court order, or account statements. |
General Correspondence and Consumer Loan Payments, Deposits, Home Equity Loans, and Home Equity Lines of Credit (HELOC)
Orange County's Credit Union
P.O. Box 11777
Santa Ana, CA 92711-1777
Submit Information Request/Error Notice Address:
Orange County's Credit Union Information Request/Error Notice
P.O. Box 11777
Santa Ana, CA 92711-1777
Please provide the following information: Tell us your name, address, and phone number. Tell us your account number and loan number. Describe the information requested, or Describe the error and the basis of the dispute, and explain as clearly as you can why you believe there has been an error.
In Case of Errors or Questions About Your Reported Credit, Write To:
Orange County's Credit Union Credit Dispute Department
P.O. Box 11777
Santa Ana, CA 92711-1777
Please provide the following information: Tell us your name, account number, loan number, address, and phone number. Describe the error and the basis of the dispute, and explain as clearly as you can why you believe there is an error. Provide all supporting documents to substantiate the dispute, such as a copy of the relevant portion of your consumer report that contains the allegedly inaccurate information, a fraud or identity theft affidavit, a police report, a court order, or account statements.
Mastercard and the Mastercard brand mark are registered trademarks of Mastercard International Incorporated, used pursuant to a license.
Our cards utilize an added security feature, One-Time Passcode, when applicable, for online transactions using your debit and credit card. For full details about EMV 3DS Secure Code One-Time Passcode, click here.